1. Introduction

Welcome to Hustle Grid ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application and services.

By using Hustle Grid, you agree to the collection and use of information in accordance with this policy. This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

2. Information We Collect

2.1 Personal Information

We collect the following personal data when you register and use our services:

Data Type	Purpose	Legal Basis
Full Name	Account identification, profile display, communication	Consent & Contract
Email Address	Account authentication, notifications, password recovery	Consent & Contract
Phone Number	OTP verification, account security, direct communication	Consent & Contract
Location Data	Showing relevant gigs nearby, location-based services	Explicit Consent
Profile Photo	User identification, trust building between users	Consent

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App interactions, features used, time spent, crash reports
• Log Data: IP address, access times, pages viewed, app crashes

3. Third-Party Services

4. Camera Access

Hustle Grid requests camera access for the following purposes:

• Profile Photos: Taking or updating your profile picture
• KYC Verification: Capturing identity documents for verification
• Gig Images: Uploading photos related to your gig postings
• Video Calls: Enabling video communication between users

Camera access is requested only when needed and can be revoked anytime through your device settings.

5. How We Use Your Information

• ✅ Provide, maintain, and improve our services
• ✅ Process transactions and send related notifications
• ✅ Verify your identity and prevent fraud
• ✅ Connect you with relevant gig opportunities
• ✅ Send promotional communications (with your consent)
• ✅ Respond to your inquiries and support requests
• ✅ Analyze usage patterns to improve user experience
• ✅ Comply with legal obligations

6. Data Sharing and Disclosure

We may share your information with:

• Other Users: Your public profile information is visible to other users for gig-related interactions
• Service Providers: Third-party vendors who assist in operating our services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with merger, acquisition, or sale of assets

We do NOT sell your personal data to third parties.

7. Data Retention

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Data deleted within 90 days of account deletion request
• Legal Requirements: Some data may be retained longer if required by law (e.g., transaction records for 7 years)
• Anonymized Data: May be retained indefinitely for analytics purposes

8. Data Security

We implement industry-standard security measures:

• 🔐 End-to-end encryption for sensitive data transmission
• 🔐 Secure HTTPS connections
• 🔐 Firebase App Check for API protection
• 🔐 Regular security audits and vulnerability assessments
• 🔐 Access controls and authentication mechanisms
• 🔐 Encrypted data storage

9. Your Rights Under DPDP Act 2023

As a user in India, you have the following rights under the Digital Personal Data Protection Act, 2023:

9.1 Right to Access

You can request a summary of your personal data and processing activities.

9.2 Right to Correction

You can request correction of inaccurate or incomplete personal data.

9.3 Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

9.4 Right to Withdraw Consent

You can withdraw consent for data processing at any time through the app's "Manage My Data" section.

9.5 Right to Grievance Redressal

You can file complaints regarding data processing with our Grievance Officer.

10. Children's Privacy

Hustle Grid is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal data, we will delete it immediately.

11. International Data Transfers

Your data may be processed on servers located outside India (e.g., Google Cloud servers). We ensure appropriate safeguards are in place for such transfers in compliance with DPDP Act requirements.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• In-app notifications
• Email notifications
• Updated "Last Modified" date

Continued use of the app after changes constitutes acceptance of the updated policy.

13. Consent Management

In accordance with DPDP Act 2023:

• We obtain clear, affirmative consent before collecting personal data
• Consent is granular - you can choose what data to share
• You can modify or withdraw consent at any time
• We maintain records of consent for compliance purposes

14. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: gowtham.gujjar.s@gmail.com
• In-App: Settings → Help & Support